Free Shipping

We offer FREE SHIPPING on all orders, regardless of order value. No minimum purchase required!

Shipping Methods

Standard Shipping

Our standard shipping is handled by trusted courier partners and includes full tracking and insurance.

Delivery Areas

Domestic Shipping

We ship to all major cities and towns across India through our network of reliable courier partners.

• Metro Cities: Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad
• State Capitals: All state capitals and major cities
• Rural Areas: Most rural areas with courier service
• Remote Locations: Subject to courier availability

International Shipping

Currently, we offer international shipping to select countries. Please contact us for international shipping rates and delivery times.

Order Processing

Processing Time

Orders are typically processed and shipped within 1-2 business days of payment confirmation.

• In-Stock Items: Shipped within 1 business day
• Custom Orders: 3-5 business days processing
• Engagement Rings: 2-3 business days processing
• Bulk Orders: 3-7 business days processing

Order Status Updates

You will receive email updates at each stage of your order:

• Order confirmation email
• Processing status update
• Shipping confirmation with tracking number
• Delivery confirmation

Packaging & Insurance

Secure Packaging

All jewelry items are carefully packaged to ensure safe delivery:

• Jewelry boxes with protective padding
• Bubble wrap and protective materials
• Tamper-evident packaging
• Discrete packaging for security
• Weather-resistant outer packaging

Insurance Coverage

All shipments include insurance coverage:

• Full value insurance on all orders
• Coverage against loss, damage, and theft
• Quick claim processing
• Replacement or refund options

Delivery & Tracking

Tracking Your Order

Track your order in real-time through multiple channels:

• Order tracking through your account
• Email updates with tracking links
• SMS notifications for delivery updates
• Courier partner tracking websites

Delivery Options

We offer flexible delivery options to suit your needs:

• Home Delivery: Standard delivery to your address
• Office Delivery: Delivery to your workplace
• Pickup Points: Collect from nearby pickup locations
• Signature Required: For high-value items

Delivery Issues & Solutions

Common Issues

If you experience any delivery issues, we're here to help:

• Package Not Delivered: Contact us within 24 hours
• Damaged Package: Document and report immediately
• Wrong Address: Update address in your account
• Delivery Attempt Failed: Reschedule delivery

Customer Support

Our customer support team is available to help with any shipping-related issues:

• 24/7 email support
• Phone support during business hours
• Live chat assistance
• WhatsApp support